Terms of Service

Acceptance: By using www.minniethreads.com or placing an order, you agree to our Terms, Privacy, Shipping, and Refund policies.

Privacy: Personal data is collected, used, and safeguarded securely for a safe shopping experience.

Contact & Complaints:

Email: minniethreads@gmail.com
Phone: +92 325 474 9502 / 042-32217659
Complaints are resolved within 5 business days.

Shipping & Order Cancellation:

Charges and delivery times are displayed at checkout.
International customers are responsible for customs duties or taxes.
Orders can be canceled before dispatch via email or phone.

Refunds, Returns & Exchanges:

Accepted for defective, incorrect, or damaged items only.
Refunds processed within 7–10 business days after approval.
Customized and sale items are non-refundable/non-exchangeable.

Product Transparency:

All product descriptions, images, and specifications are accurate and authentic.

Preorders & Deposits:

Selected designs available for preorder.
10% advance payment required to secure your order; balance due on delivery/collection.

Prohibited Content:

No misleading content, fake reviews, or unauthorized third-party claims.

Website Functionality:

All links and pages are regularly tested to ensure smooth access.